Case, Własny Dom

One agent, three languages, one system.

Własny Dom helps Polish families buy a home in the Netherlands. We built their website in Dutch, Polish and English, and designed the CRM behind it.

Client
Własny Dom
Sector
Real estate, NL and PL
Scope
Multilingual website and CMS, design of CRM and upload portal
Languages
Dutch, Polish, English
Website
wlasnydom.nl
The challenge

Buying a home, in your own language

Buying a home in another country is complicated enough. For Polish families in the Netherlands, the whole journey, from first contact to handing over the keys, has to make sense in their own language.

Behind the scenes that means requests, files, appointments and documents, in three languages at once.

The Dutch homepage of Własny Dom
The website in Dutch.
What we built

A website in three languages, a CRM behind it

The website tells the story in Dutch, Polish and English: why Własny Dom, the process from first contact to handing over the keys, and a direct route to an introductory meeting.

In the CRM, every request becomes a file with a status, notes and a timeline. Appointments sit in one weekly overview, emails and texts can be edited in three languages, and clients upload their documents in their own portal, with exactly the list that fits their situation.

The Polish homepage of Własny Dom
The same site in Polish. An English version is available as well.
The CRM design for Własny Dom
The CRM: requests, files and appointments in one overview (our design, with sample data).

One agent, three languages, one system.

Build something like this?

Working with clients in several languages?